OSAN MELBOURNE
Trading name of OSAN ABILITY ASSIST PTY LTD
About OSAN MELBOURNE
OSAN ABILITY is a Registered NDIS Service Provider and Aged Care providers in Sydney specialised in 24/7 Disability support services and In-Home Aged Care
Coverage & languages
Frequently asked questions
Is OSAN MELBOURNE NDIS registered?
Yes. OSAN MELBOURNE is registered with the NDIS Quality and Safeguards Commission as an approved plan management provider. You can verify their registration at the official NDIS provider finder.
How much does plan management through OSAN MELBOURNE cost?
By NDIS regulation, plan management fees are paid from a dedicated Improved Life Choices line item in your plan. You do not pay OSAN MELBOURNE directly — there is no out-of-pocket cost to participants.
Does OSAN MELBOURNE operate nationally?
Yes. OSAN MELBOURNE provides plan management services to NDIS participants across all Australian states and territories.
Can I switch to a different plan manager?
Yes. Switching plan managers is free and does not require an NDIS plan review. You can change at any time by providing written notice to your current provider, then signing with your new plan manager. OSAN MELBOURNE can assist with the transition process.
Questions to ask OSAN MELBOURNE
- Does this provider serve all of Australia, or only certain regions?
- How quickly are invoices usually processed? (Some managers pay in 2–3 days, others take 2–3 weeks.)
- Do they offer communication in your preferred language?
- Is there a dedicated contact person, or a shared inbox?
- Do they offer a client portal or app to track spending in real time?