NDIS Plan Manager ·New South Wales

Plan Tracker

NDIS Registered National Same-day payments Mobile app
Rating
3.7
181 reviews
Payments
Same-day
Invoice processing
Coverage
National
All 8 states & territories
Languages
8
Languages spoken

About Plan Tracker Updated 24 May 2026

Plan Tracker is an NDIS-registered plan management provider. They accept participants across all states and territories. They process invoices on the same day they are received. They offer a mobile app for tracking invoices and managing plan budgets. Their team supports participants who speak Dutch, Fijian, German and 5 more. They hold a 3.7-star Google rating based on 181 reviews. Under NDIS regulations, plan management fees are paid from a dedicated line item in your plan — there is no out-of-pocket cost to participants.
In their words
As a registered NDIS Plan Manager, we're truly passionate about simplifying the NDIS for participants, families, and carers Australia-wide. Register today!

Key features

  • Most Outstanding Plan Manager award 2022
  • Human phone support
  • Secure portal and mobile app
  • Fast invoice processing
  • Weekly statements
  • SMS invoice alerts

Ratings & reviews 3.7 · 181 reviews

★★★★★ Tomika 2026-03
I recently attended a Round Table event organised and ran by Simone and it was absolutely fantastic. Events run by Simone at Plan Tracker are always incredibly community orientated with a deep focus on businesses working together to be better. I love to be aligned with businesses who want to do bett
★☆☆☆☆ Ataahua 2026-03
Terrible services! Worst Plan Managers I've dealt with in the NDIS space. I don't know how they got approved to be an NDIS Provider but I'll report this. They still haven't paid my invoice over 6 weeks ago, even after calling them & …
★☆☆☆☆ Curt 2026-03
Would never recommend or use Plan Tracker again! Constant issues with not paying invoices, sending automated incorrect emails to providers. Invoices were left in limbo & when you call them asking why, you get no explanation, however, the …
See all reviews on Google

Coverage & languages

Frequently asked questions

Is Plan Tracker NDIS registered?

Yes. Plan Tracker is registered with the NDIS Quality and Safeguards Commission as an approved plan management provider. You can verify their registration at the official NDIS provider finder.

How much does plan management through Plan Tracker cost?

By NDIS regulation, plan management fees are paid from a dedicated Improved Life Choices line item in your plan. You do not pay Plan Tracker directly — there is no out-of-pocket cost to participants.

Does Plan Tracker operate nationally?

Yes. Plan Tracker provides plan management services to NDIS participants across all Australian states and territories.

Can I switch to a different plan manager?

Yes. Switching plan managers is free and does not require an NDIS plan review. You can change at any time by providing written notice to your current provider, then signing with your new plan manager. Plan Tracker can assist with the transition process.

Questions to ask Plan Tracker

  • Does this provider serve all of Australia, or only certain regions?
  • How quickly are invoices usually processed? (Some managers pay in 2–3 days, others take 2–3 weeks.)
  • Do they support Dutch, Fijian, German or other preferred languages?
  • Is there a dedicated contact person, or a shared inbox?
  • Do they offer a client portal or app to track spending in real time?

Registration details

NDIS registration
Approved
Registered until
ABR status
Active
NDIS registration groups
Plan Management
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