My Way NDIS & Aged Care
Trading name of My Way Community Alliance Ltd
About My Way NDIS & Aged Care
My Way Disability and Aged Care (My Way) - an NDIS Reg Service Provider for people living with disability, the elderly, families and carers.
Coverage & languages
Frequently asked questions
Is My Way NDIS & Aged Care NDIS registered?
Yes. My Way NDIS & Aged Care is registered with the NDIS Quality and Safeguards Commission as an approved plan management provider. You can verify their registration at the official NDIS provider finder.
How much does plan management through My Way NDIS & Aged Care cost?
By NDIS regulation, plan management fees are paid from a dedicated Improved Life Choices line item in your plan. You do not pay My Way NDIS & Aged Care directly — there is no out-of-pocket cost to participants.
Does My Way NDIS & Aged Care operate in Western Australia?
My Way NDIS & Aged Care is based in Western Australia. Most plan management is handled remotely via phone, email and online systems, so they can support participants across multiple locations.
Can I switch to a different plan manager?
Yes. Switching plan managers is free and does not require an NDIS plan review. You can change at any time by providing written notice to your current provider, then signing with your new plan manager. My Way NDIS & Aged Care can assist with the transition process.
Questions to ask My Way NDIS & Aged Care
- Does this provider serve Western Australia, or only certain regions?
- How quickly are invoices usually processed? (Some managers pay in 2–3 days, others take 2–3 weeks.)
- Do they support Burmese, Dutch, French or other preferred languages?
- Is there a dedicated contact person, or a shared inbox?
- Do they offer a client portal or app to track spending in real time?