THE CPE GROUP is an NDIS-registered plan management provider. They have been operating since 2009. They serve participants in NT, VIC. They hold a 4.4-star Google rating based on 31 reviews. In addition to plan management, they are registered to deliver 10 other NDIS support categories. Under NDIS regulations, plan management fees are paid from a dedicated line item in your plan — there is no out-of-pocket cost to participants.
Ratings & reviews
4.4 · 31 reviews
KnowledgeableSupportive
★★★★★Troy2025-07
My mother-in-law (Mary 90 year old) and my wife Monica attended the June Bingo Day held at CPE Group office in Osborne Park on Wednesday 25 June 2025. They have never played Bingo before but Monica convinced her mum for them to have a go. …
★★★★★Jennifer2025-05
The team at CPE carers are exceptional! I have dealt with Jacqui and Helen and I can’t rate them high enough. I live in another state and they have provided me with all the advice and support I need whilst they look after my mother …
★★★★★Kay2026-02
We have nothing but praise for CPE.The staff and managment team are efficient, compassionate, professional and make being a carer so much easier as it is a full time job but having the wonderful help we are given takes so much strain off my task. Thank you from the bottom of my heart you really are
Note: THE CPE GROUP is registered to deliver multiple NDIS support categories beyond plan management. Google reviews may reflect their broader range of services and are not specific to plan management.
Yes. THE CPE GROUP is registered with the NDIS Quality and Safeguards Commission as an approved plan management provider. You can verify their registration at the official NDIS provider finder.
How much does plan management through THE CPE GROUP cost?+
By NDIS regulation, plan management fees are paid from a dedicated Improved Life Choices line item in your plan. You do not pay THE CPE GROUP directly — there is no out-of-pocket cost to participants.
Does THE CPE GROUP operate in Western Australia?+
THE CPE GROUP is based in Western Australia. Most plan management is handled remotely via phone, email and online systems, so they can support participants across multiple locations.
Can I switch to a different plan manager?+
Yes. Switching plan managers is free and does not require an NDIS plan review. You can change at any time by providing written notice to your current provider, then signing with your new plan manager. THE CPE GROUP can assist with the transition process.
Questions to ask THE CPE GROUP
Does this provider serve Western Australia, or only certain regions?
How quickly are invoices usually processed? (Some managers pay in 2–3 days, others take 2–3 weeks.)
Do they offer communication in your preferred language?
Is there a dedicated contact person, or a shared inbox?
Do they offer a client portal or app to track spending in real time?