My Plan Manager
Trading name of MY PLAN MANAGER.COM.AU PTY LTD
About My Plan Manager
NDIS Plan Management by My Plan Manager helps you maximise your NDIS plan, so you can focus on what matters most.
Key features
- No-cost services for eligible participants
- 24/7 client portal and mobile app
- Fast invoice processing
- Fraud protection
- Local area expertise
- 60000+ provider network
Ratings & reviews
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Frequently asked questions
Is My Plan Manager NDIS registered?
Yes. My Plan Manager is registered with the NDIS Quality and Safeguards Commission as an approved plan management provider. You can verify their registration at the official NDIS provider finder.
How much does plan management through My Plan Manager cost?
By NDIS regulation, plan management fees are paid from a dedicated Improved Life Choices line item in your plan. You do not pay My Plan Manager directly — there is no out-of-pocket cost to participants.
Does My Plan Manager operate nationally?
Yes. My Plan Manager provides plan management services to NDIS participants across all Australian states and territories.
Can I switch to a different plan manager?
Yes. Switching plan managers is free and does not require an NDIS plan review. You can change at any time by providing written notice to your current provider, then signing with your new plan manager. My Plan Manager can assist with the transition process.
Questions to ask My Plan Manager
- Does this provider serve all of Australia, or only certain regions?
- How quickly are invoices usually processed? (Some managers pay in 2–3 days, others take 2–3 weeks.)
- Do they support Auslan, Bengali, Burmese or other preferred languages?
- Is there a dedicated contact person, or a shared inbox?
- Do they offer a client portal or app to track spending in real time?