WINDERMERE CHILD AND FAMILY SERVICES
Trading name of WINDERMERE CHILD & FAMILY SERVICES INC
About WINDERMERE CHILD AND FAMILY SERVICES
Coverage & languages
Frequently asked questions
Is WINDERMERE CHILD AND FAMILY SERVICES NDIS registered?
Yes. WINDERMERE CHILD AND FAMILY SERVICES is registered with the NDIS Quality and Safeguards Commission as an approved plan management provider. You can verify their registration at the official NDIS provider finder.
How much does plan management through WINDERMERE CHILD AND FAMILY SERVICES cost?
By NDIS regulation, plan management fees are paid from a dedicated Improved Life Choices line item in your plan. You do not pay WINDERMERE CHILD AND FAMILY SERVICES directly — there is no out-of-pocket cost to participants.
Does WINDERMERE CHILD AND FAMILY SERVICES operate in Victoria?
WINDERMERE CHILD AND FAMILY SERVICES is based in Victoria. Most plan management is handled remotely via phone, email and online systems, so they can support participants across multiple locations.
Can I switch to a different plan manager?
Yes. Switching plan managers is free and does not require an NDIS plan review. You can change at any time by providing written notice to your current provider, then signing with your new plan manager. WINDERMERE CHILD AND FAMILY SERVICES can assist with the transition process.
Questions to ask WINDERMERE CHILD AND FAMILY SERVICES
- Does this provider serve Victoria, or only certain regions?
- How quickly are invoices usually processed? (Some managers pay in 2–3 days, others take 2–3 weeks.)
- Do they support Bengali, German, Indonesian or other preferred languages?
- Is there a dedicated contact person, or a shared inbox?
- Do they offer a client portal or app to track spending in real time?