NDIS Plan Manager ·Victoria

HiCom Care

NDIS Registered National Same-day payments Mobile app
Rating
5.0
242 reviews
Payments
Same-day
Invoice processing
Coverage
National
All 8 states & territories
Languages
24
Languages spoken

About HiCom Care Updated 24 May 2026

HiCom Care is an NDIS-registered plan management provider. They have been operating since 2019. They accept participants across all states and territories. They process invoices on the same day they are received. They offer a mobile app for tracking invoices and managing plan budgets. Their team supports participants who speak Bengali, Burmese, Dutch and 21 more. They hold a 5.0-star Google rating based on 242 reviews. In addition to plan management, they are registered to deliver 3 other NDIS support categories. Under NDIS regulations, plan management fees are paid from a dedicated line item in your plan — there is no out-of-pocket cost to participants.
In their words
Fast & Responsive NDIS Plan Manager (NDIS Plan Management) with a transparent app for NDIS participants to manage their budget, view spending reports, and track invoices anytime, anywhere, on any device.

Ratings & reviews 5.0 · 242 reviews

★★★★★ Libby 2025-10
From the very first phone call with Nick through to our experience with Hilary, the customer service has been nothing short of excellent. …
★★★★★ Erin 2026-02
My Review of HiCom Care I first heard about HiCom Care through a friend who spoke so highly of them that …
★★★★★ Phuong 2025-10
Outstanding service & support. HiCom Care has been absolutely amazing as a plan manager. They’re incredibly fast and responsive, always getting back to me promptly and explaining everything clearly every step of the way. Their communication …
See all reviews on Google

Note: HiCom Care is registered to deliver multiple NDIS support categories beyond plan management. Google reviews may reflect their broader range of services and are not specific to plan management.

Coverage & languages

Frequently asked questions

Is HiCom Care NDIS registered?

Yes. HiCom Care is registered with the NDIS Quality and Safeguards Commission as an approved plan management provider. You can verify their registration at the official NDIS provider finder.

How much does plan management through HiCom Care cost?

By NDIS regulation, plan management fees are paid from a dedicated Improved Life Choices line item in your plan. You do not pay HiCom Care directly — there is no out-of-pocket cost to participants.

Does HiCom Care operate nationally?

Yes. HiCom Care provides plan management services to NDIS participants across all Australian states and territories.

Can I switch to a different plan manager?

Yes. Switching plan managers is free and does not require an NDIS plan review. You can change at any time by providing written notice to your current provider, then signing with your new plan manager. HiCom Care can assist with the transition process.

Questions to ask HiCom Care

  • Does this provider serve all of Australia, or only certain regions?
  • How quickly are invoices usually processed? (Some managers pay in 2–3 days, others take 2–3 weeks.)
  • Do they support Bengali, Burmese, Dutch or other preferred languages?
  • Is there a dedicated contact person, or a shared inbox?
  • Do they offer a client portal or app to track spending in real time?

Registration details

NDIS registration
Approved
Registered until
ABN
88 631 926 148
Entity type
Australian Private Company
ABR status
Active
GST registered from
2019-02-27
NDIS registration groups
Plan Management Comms & Info Equipment Assistive Equip-Recreation Innov Community Participation
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