Virtually Accountable
Trading name of The Trustee for Genpire Trust
About Virtually Accountable
Virtually Accountable is a Registered NDIS Plan Manager servicing the entire Limestone Coast of South Australia and the Lower South West of Victoria.
Ratings & reviews
Note: Virtually Accountable is registered to deliver multiple NDIS support categories beyond plan management. Google reviews may reflect their broader range of services and are not specific to plan management.
Coverage & languages
Frequently asked questions
Is Virtually Accountable NDIS registered?
Yes. Virtually Accountable is registered with the NDIS Quality and Safeguards Commission as an approved plan management provider. You can verify their registration at the official NDIS provider finder.
How much does plan management through Virtually Accountable cost?
By NDIS regulation, plan management fees are paid from a dedicated Improved Life Choices line item in your plan. You do not pay Virtually Accountable directly — there is no out-of-pocket cost to participants.
Does Virtually Accountable operate nationally?
Yes. Virtually Accountable provides plan management services to NDIS participants across all Australian states and territories.
Can I switch to a different plan manager?
Yes. Switching plan managers is free and does not require an NDIS plan review. You can change at any time by providing written notice to your current provider, then signing with your new plan manager. Virtually Accountable can assist with the transition process.
Questions to ask Virtually Accountable
- Does this provider serve all of Australia, or only certain regions?
- How quickly are invoices usually processed? (Some managers pay in 2–3 days, others take 2–3 weeks.)
- Do they offer communication in your preferred language?
- Is there a dedicated contact person, or a shared inbox?
- Do they offer a client portal or app to track spending in real time?