VIP Personalised Plan Management
Trading name of PERSONALISED BOOKKEEPING & BUSINESS SOLUTIONS PTY LTD
About VIP Personalised Plan Management
In accordance with NDIS, a Plan Manager ensures the service was provided to the Client (Participant), the amount invoiced is correct and funding has been approved for the service. Our role is to prevent fraud and ensure service providers are paid promptly and participants are receiving services they have been funded.
Coverage & languages
Frequently asked questions
Is VIP Personalised Plan Management NDIS registered?
Yes. VIP Personalised Plan Management is registered with the NDIS Quality and Safeguards Commission as an approved plan management provider. You can verify their registration at the official NDIS provider finder.
How much does plan management through VIP Personalised Plan Management cost?
By NDIS regulation, plan management fees are paid from a dedicated Improved Life Choices line item in your plan. You do not pay VIP Personalised Plan Management directly — there is no out-of-pocket cost to participants.
Does VIP Personalised Plan Management operate nationally?
Yes. VIP Personalised Plan Management provides plan management services to NDIS participants across all Australian states and territories.
Can I switch to a different plan manager?
Yes. Switching plan managers is free and does not require an NDIS plan review. You can change at any time by providing written notice to your current provider, then signing with your new plan manager. VIP Personalised Plan Management can assist with the transition process.
Questions to ask VIP Personalised Plan Management
- Does this provider serve all of Australia, or only certain regions?
- How quickly are invoices usually processed? (Some managers pay in 2–3 days, others take 2–3 weeks.)
- Do they offer communication in your preferred language?
- Is there a dedicated contact person, or a shared inbox?
- Do they offer a client portal or app to track spending in real time?