Trueblue Value Care Services
Trading name of TVS PTY. LTD.
About Trueblue Value Care Services
Coverage & languages
Frequently asked questions
Is Trueblue Value Care Services NDIS registered?
Yes. Trueblue Value Care Services is registered with the NDIS Quality and Safeguards Commission as an approved plan management provider. You can verify their registration at the official NDIS provider finder.
How much does plan management through Trueblue Value Care Services cost?
By NDIS regulation, plan management fees are paid from a dedicated Improved Life Choices line item in your plan. You do not pay Trueblue Value Care Services directly — there is no out-of-pocket cost to participants.
Does Trueblue Value Care Services operate nationally?
Yes. Trueblue Value Care Services provides plan management services to NDIS participants across all Australian states and territories.
Can I switch to a different plan manager?
Yes. Switching plan managers is free and does not require an NDIS plan review. You can change at any time by providing written notice to your current provider, then signing with your new plan manager. Trueblue Value Care Services can assist with the transition process.
Questions to ask Trueblue Value Care Services
- Does this provider serve all of Australia, or only certain regions?
- How quickly are invoices usually processed? (Some managers pay in 2–3 days, others take 2–3 weeks.)
- Do they offer communication in your preferred language?
- Is there a dedicated contact person, or a shared inbox?
- Do they offer a client portal or app to track spending in real time?