Therapy Care Network
Trading name of Diamond Beach Holdings Pty Ltd
About Therapy Care Network
Therapy Care is a growing, 'participant-centered' registered disability support service provider under the National Disability Insurance Scheme (NDIS).
Coverage & languages
Frequently asked questions
Is Therapy Care Network NDIS registered?
Yes. Therapy Care Network is registered with the NDIS Quality and Safeguards Commission as an approved plan management provider. You can verify their registration at the official NDIS provider finder.
How much does plan management through Therapy Care Network cost?
By NDIS regulation, plan management fees are paid from a dedicated Improved Life Choices line item in your plan. You do not pay Therapy Care Network directly — there is no out-of-pocket cost to participants.
Does Therapy Care Network operate nationally?
Yes. Therapy Care Network provides plan management services to NDIS participants across all Australian states and territories.
Can I switch to a different plan manager?
Yes. Switching plan managers is free and does not require an NDIS plan review. You can change at any time by providing written notice to your current provider, then signing with your new plan manager. Therapy Care Network can assist with the transition process.
Questions to ask Therapy Care Network
- Does this provider serve all of Australia, or only certain regions?
- How quickly are invoices usually processed? (Some managers pay in 2–3 days, others take 2–3 weeks.)
- Do they support Dari or other preferred languages?
- Is there a dedicated contact person, or a shared inbox?
- Do they offer a client portal or app to track spending in real time?