NDIS Plan Manager ·New South Wales

The Trustee for FAMILY CARE AUSTRALIA (FCA)

NDIS Registered NSW
Rating
4.8
20 reviews
Payments
Not specified
Coverage
4 states
Multi-state coverage
Languages
Not specified

About The Trustee for FAMILY CARE AUSTRALIA (FCA) Updated 24 May 2026

The Trustee for FAMILY CARE AUSTRALIA (FCA) is an NDIS-registered plan management provider. They have been operating since 2020. They serve participants in ACT, NT, SA and 1 more. They hold a 4.8-star Google rating based on 20 reviews. In addition to plan management, they are registered to deliver 15 other NDIS support categories. Under NDIS regulations, plan management fees are paid from a dedicated line item in your plan — there is no out-of-pocket cost to participants.
In their words
Personalised NDIS disability support across NSW. Family Care Australia provides compassionate care, choice, and support to help you live independently.

Ratings & reviews 4.8 · 20 reviews

SupportiveHighly recommended
★★★★★ Ilend 2023-05
Management and staff are super friendly, caring and give the best support. They exceeded our expectations and we love working with them. Highly recommend them for anyone needing disability support.
★★★★★ Charlie 2023-05
Thanks for your service! Very down to earth and passionate staff. They really made our family feel very comfortable. Accessibility was no issue. Would definitely recommend.
★★★★★ Jason 2023-05
We have just moved on to family care from another company I found ivan on the internet couldn't believe the response the help and care kept me and my partner close together with our accommodation proper family business dad even delivers the …
See all reviews on Google

Note: The Trustee for FAMILY CARE AUSTRALIA (FCA) is registered to deliver multiple NDIS support categories beyond plan management. Google reviews may reflect their broader range of services and are not specific to plan management.

Coverage & languages

Frequently asked questions

Is The Trustee for FAMILY CARE AUSTRALIA (FCA) NDIS registered?

Yes. The Trustee for FAMILY CARE AUSTRALIA (FCA) is registered with the NDIS Quality and Safeguards Commission as an approved plan management provider. You can verify their registration at the official NDIS provider finder.

How much does plan management through The Trustee for FAMILY CARE AUSTRALIA (FCA) cost?

By NDIS regulation, plan management fees are paid from a dedicated Improved Life Choices line item in your plan. You do not pay The Trustee for FAMILY CARE AUSTRALIA (FCA) directly — there is no out-of-pocket cost to participants.

Does The Trustee for FAMILY CARE AUSTRALIA (FCA) operate in New South Wales?

The Trustee for FAMILY CARE AUSTRALIA (FCA) is based in New South Wales. Most plan management is handled remotely via phone, email and online systems, so they can support participants across multiple locations.

Can I switch to a different plan manager?

Yes. Switching plan managers is free and does not require an NDIS plan review. You can change at any time by providing written notice to your current provider, then signing with your new plan manager. The Trustee for FAMILY CARE AUSTRALIA (FCA) can assist with the transition process.

Questions to ask The Trustee for FAMILY CARE AUSTRALIA (FCA)

  • Does this provider serve New South Wales, or only certain regions?
  • How quickly are invoices usually processed? (Some managers pay in 2–3 days, others take 2–3 weeks.)
  • Do they offer communication in your preferred language?
  • Is there a dedicated contact person, or a shared inbox?
  • Do they offer a client portal or app to track spending in real time?

Registration details

NDIS registration
Approved
Registered until
ABN
30 763 861 485
Entity type
Fixed Unit Trust
ABR status
Active
GST registered from
2020-02-20
NDIS registration groups
Development-Life Skills Assist Access/Maintain Employ Assist-Travel/Transport Home Modification Daily Tasks/Shared Living Early Childhood Supports Participate Community Support Coordination Assist-Life Stage Transition Specialised Disability Accommodation Group/Centre Activities Household Tasks Assist Prod-Pers Care/Safety Assist-Personal Activities Innov Community Participation Plan Management
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