THE STAR CARE GROUP
Trading name of HUMAN HEALTHCARE PTY. LTD.
About THE STAR CARE GROUP
The Star Group and Star Community Care Pty Ltd is your reliable NDIS disability care provider in Perth, Western Australia. We provide professional and quality disability support services designed according to your specific needs.
Coverage & languages
Frequently asked questions
Is THE STAR CARE GROUP NDIS registered?
Yes. THE STAR CARE GROUP is registered with the NDIS Quality and Safeguards Commission as an approved plan management provider. You can verify their registration at the official NDIS provider finder.
How much does plan management through THE STAR CARE GROUP cost?
By NDIS regulation, plan management fees are paid from a dedicated Improved Life Choices line item in your plan. You do not pay THE STAR CARE GROUP directly — there is no out-of-pocket cost to participants.
Does THE STAR CARE GROUP operate in Western Australia?
THE STAR CARE GROUP is based in Western Australia. Most plan management is handled remotely via phone, email and online systems, so they can support participants across multiple locations.
Can I switch to a different plan manager?
Yes. Switching plan managers is free and does not require an NDIS plan review. You can change at any time by providing written notice to your current provider, then signing with your new plan manager. THE STAR CARE GROUP can assist with the transition process.
Questions to ask THE STAR CARE GROUP
- Does this provider serve Western Australia, or only certain regions?
- How quickly are invoices usually processed? (Some managers pay in 2–3 days, others take 2–3 weeks.)
- Do they offer communication in your preferred language?
- Is there a dedicated contact person, or a shared inbox?
- Do they offer a client portal or app to track spending in real time?