THE HEALTH HUB BY LOTUS ASSIST
Trading name of LOTUS ASSIST PTY LIMITED
About THE HEALTH HUB BY LOTUS ASSIST
Personalised NDIS Plan Management & Support Coordination. Benefit from our 24-48hr invoice turnaround and family-focused approach. Call us today.
Ratings & reviews
Note: THE HEALTH HUB BY LOTUS ASSIST is registered to deliver multiple NDIS support categories beyond plan management. Google reviews may reflect their broader range of services and are not specific to plan management.
Coverage & languages
Frequently asked questions
Is THE HEALTH HUB BY LOTUS ASSIST NDIS registered?
Yes. THE HEALTH HUB BY LOTUS ASSIST is registered with the NDIS Quality and Safeguards Commission as an approved plan management provider. You can verify their registration at the official NDIS provider finder.
How much does plan management through THE HEALTH HUB BY LOTUS ASSIST cost?
By NDIS regulation, plan management fees are paid from a dedicated Improved Life Choices line item in your plan. You do not pay THE HEALTH HUB BY LOTUS ASSIST directly — there is no out-of-pocket cost to participants.
Does THE HEALTH HUB BY LOTUS ASSIST operate nationally?
Yes. THE HEALTH HUB BY LOTUS ASSIST provides plan management services to NDIS participants across all Australian states and territories.
Can I switch to a different plan manager?
Yes. Switching plan managers is free and does not require an NDIS plan review. You can change at any time by providing written notice to your current provider, then signing with your new plan manager. THE HEALTH HUB BY LOTUS ASSIST can assist with the transition process.
Questions to ask THE HEALTH HUB BY LOTUS ASSIST
- Does this provider serve all of Australia, or only certain regions?
- How quickly are invoices usually processed? (Some managers pay in 2–3 days, others take 2–3 weeks.)
- Do they support Bengali, Cantonese, Dutch or other preferred languages?
- Is there a dedicated contact person, or a shared inbox?
- Do they offer a client portal or app to track spending in real time?