THE DISABILITY TRUST
About THE DISABILITY TRUST
The Disability Trust is a registered NDIS provider prioritising trust, respect and equality. Servicing NSW, ACT, VIC and QLD. Learn more
Coverage & languages
Frequently asked questions
Is THE DISABILITY TRUST NDIS registered?
Yes. THE DISABILITY TRUST is registered with the NDIS Quality and Safeguards Commission as an approved plan management provider. You can verify their registration at the official NDIS provider finder.
How much does plan management through THE DISABILITY TRUST cost?
By NDIS regulation, plan management fees are paid from a dedicated Improved Life Choices line item in your plan. You do not pay THE DISABILITY TRUST directly — there is no out-of-pocket cost to participants.
Does THE DISABILITY TRUST operate nationally?
Yes. THE DISABILITY TRUST provides plan management services to NDIS participants across all Australian states and territories.
Can I switch to a different plan manager?
Yes. Switching plan managers is free and does not require an NDIS plan review. You can change at any time by providing written notice to your current provider, then signing with your new plan manager. THE DISABILITY TRUST can assist with the transition process.
Questions to ask THE DISABILITY TRUST
- Does this provider serve all of Australia, or only certain regions?
- How quickly are invoices usually processed? (Some managers pay in 2–3 days, others take 2–3 weeks.)
- Do they support Dari, Turkish or other preferred languages?
- Is there a dedicated contact person, or a shared inbox?
- Do they offer a client portal or app to track spending in real time?