Taylor Made Outcomes
Trading name of DRAIN, MANDY JOY
About Taylor Made Outcomes
Taylor Made Outcomes (TMO) provides trusted NDIS Plan Management, Specialist Support Coordination, and Psychosocial Recovery Coaching across Wollongong. Discover personalised support that puts you in control
Ratings & reviews
Note: Taylor Made Outcomes is registered to deliver multiple NDIS support categories beyond plan management. Google reviews may reflect their broader range of services and are not specific to plan management.
Coverage & languages
Frequently asked questions
Is Taylor Made Outcomes NDIS registered?
Yes. Taylor Made Outcomes is registered with the NDIS Quality and Safeguards Commission as an approved plan management provider. You can verify their registration at the official NDIS provider finder.
How much does plan management through Taylor Made Outcomes cost?
By NDIS regulation, plan management fees are paid from a dedicated Improved Life Choices line item in your plan. You do not pay Taylor Made Outcomes directly — there is no out-of-pocket cost to participants.
Does Taylor Made Outcomes operate in New South Wales?
Taylor Made Outcomes is based in New South Wales. Most plan management is handled remotely via phone, email and online systems, so they can support participants across multiple locations.
Can I switch to a different plan manager?
Yes. Switching plan managers is free and does not require an NDIS plan review. You can change at any time by providing written notice to your current provider, then signing with your new plan manager. Taylor Made Outcomes can assist with the transition process.
Questions to ask Taylor Made Outcomes
- Does this provider serve New South Wales, or only certain regions?
- How quickly are invoices usually processed? (Some managers pay in 2–3 days, others take 2–3 weeks.)
- Do they support Korean, Macedonian or other preferred languages?
- Is there a dedicated contact person, or a shared inbox?
- Do they offer a client portal or app to track spending in real time?