SUPPORT CHOICES
Trading name of The Trustee for Support Choice 1 Trading Trust
About SUPPORT CHOICES
Support care for the disabled and aged.
Coverage & languages
Frequently asked questions
Is SUPPORT CHOICES NDIS registered?
Yes. SUPPORT CHOICES is registered with the NDIS Quality and Safeguards Commission as an approved plan management provider. You can verify their registration at the official NDIS provider finder.
How much does plan management through SUPPORT CHOICES cost?
By NDIS regulation, plan management fees are paid from a dedicated Improved Life Choices line item in your plan. You do not pay SUPPORT CHOICES directly — there is no out-of-pocket cost to participants.
Does SUPPORT CHOICES operate in Western Australia?
SUPPORT CHOICES is based in Western Australia. Most plan management is handled remotely via phone, email and online systems, so they can support participants across multiple locations.
Can I switch to a different plan manager?
Yes. Switching plan managers is free and does not require an NDIS plan review. You can change at any time by providing written notice to your current provider, then signing with your new plan manager. SUPPORT CHOICES can assist with the transition process.
Questions to ask SUPPORT CHOICES
- Does this provider serve Western Australia, or only certain regions?
- How quickly are invoices usually processed? (Some managers pay in 2–3 days, others take 2–3 weeks.)
- Do they offer communication in your preferred language?
- Is there a dedicated contact person, or a shared inbox?
- Do they offer a client portal or app to track spending in real time?