Sublime Care is an NDIS-registered plan management provider. They have been operating since 2019. They hold a 4.4-star Google rating based on 31 reviews. In addition to plan management, they are registered to deliver 16 other NDIS support categories. Under NDIS regulations, plan management fees are paid from a dedicated line item in your plan — there is no out-of-pocket cost to participants.
Ratings & reviews
4.4 · 31 reviews
SupportiveHighly recommended
★★★★★Gloria2026-03
Great team and very supportive staff. They genuinely care and always do their best to provide quality support. Highly recommended!
★★★★★Jaime2026-03
I’ve been getting support from Sublime Care through the NDIS, and it’s been great. The support workers are kind, reliable, and always make me feel comfortable. They really take the time to listen and help me with what I need day to day. 😊 …
★★☆☆☆Kim2025-10
I've had the same cleanee the last 3 weeks and now their switching her for some other girl this week and a new one next week.
They haven't been up front with me and I'm not happy. …
Note: Sublime Care is registered to deliver multiple NDIS support categories beyond plan management. Google reviews may reflect their broader range of services and are not specific to plan management.
Yes. Sublime Care is registered with the NDIS Quality and Safeguards Commission as an approved plan management provider. You can verify their registration at the official NDIS provider finder.
How much does plan management through Sublime Care cost?+
By NDIS regulation, plan management fees are paid from a dedicated Improved Life Choices line item in your plan. You do not pay Sublime Care directly — there is no out-of-pocket cost to participants.
Does Sublime Care operate in New South Wales?+
Sublime Care is based in New South Wales. Most plan management is handled remotely via phone, email and online systems, so they can support participants across multiple locations.
Can I switch to a different plan manager?+
Yes. Switching plan managers is free and does not require an NDIS plan review. You can change at any time by providing written notice to your current provider, then signing with your new plan manager. Sublime Care can assist with the transition process.
Questions to ask Sublime Care
Does this provider serve New South Wales, or only certain regions?
How quickly are invoices usually processed? (Some managers pay in 2–3 days, others take 2–3 weeks.)
Do they offer communication in your preferred language?
Is there a dedicated contact person, or a shared inbox?
Do they offer a client portal or app to track spending in real time?