STAR COMMUNITY CARE is an NDIS-registered plan management provider. They have been operating since 2018. They hold a 4.7-star Google rating based on 15 reviews. In addition to plan management, they are registered to deliver 13 other NDIS support categories. Under NDIS regulations, plan management fees are paid from a dedicated line item in your plan — there is no out-of-pocket cost to participants.
Ratings & reviews
4.7 · 15 reviews
KnowledgeableSupportive
★★★★★Karanjit2025-05
An amazing company with a committed management and support staff. I sincerely appreciate everyone's dedication to enhancing each participant's enjoyment of the life journey. The finest provider to be recommended is if you're seeking for individual support.Will definitely recommend to others.
★★★★★Phillip2025-05
Star Community Care have been indispensable in helping me navigate the NDIS and for providing top quality care for my mother who has highly specialised needs. They care deeply and are always looking to ensure those in their care are being supported in ways that give them joy and quality in life.
★★★★★Shubha2023-05
The staff and team are lovely, professional and friendly. They cared about our needs and tailored their services accordingly. Our service coordinator Shivali and support worker Komal are absolutely amazing. I am grateful to the exceptional service provided by Star Community Care.
Note: STAR COMMUNITY CARE is registered to deliver multiple NDIS support categories beyond plan management. Google reviews may reflect their broader range of services and are not specific to plan management.
Yes. STAR COMMUNITY CARE is registered with the NDIS Quality and Safeguards Commission as an approved plan management provider. You can verify their registration at the official NDIS provider finder.
How much does plan management through STAR COMMUNITY CARE cost?+
By NDIS regulation, plan management fees are paid from a dedicated Improved Life Choices line item in your plan. You do not pay STAR COMMUNITY CARE directly — there is no out-of-pocket cost to participants.
Does STAR COMMUNITY CARE operate in New South Wales?+
STAR COMMUNITY CARE is based in New South Wales. Most plan management is handled remotely via phone, email and online systems, so they can support participants across multiple locations.
Can I switch to a different plan manager?+
Yes. Switching plan managers is free and does not require an NDIS plan review. You can change at any time by providing written notice to your current provider, then signing with your new plan manager. STAR COMMUNITY CARE can assist with the transition process.
Questions to ask STAR COMMUNITY CARE
Does this provider serve New South Wales, or only certain regions?
How quickly are invoices usually processed? (Some managers pay in 2–3 days, others take 2–3 weeks.)
Do they offer communication in your preferred language?
Is there a dedicated contact person, or a shared inbox?
Do they offer a client portal or app to track spending in real time?