Plan Support
Trading name of PLAN SUPPORT AGENCY PTY LIMITED
About Plan Support
With My Plan Support, you get your own dedicated NDIS plan manager who knows you and your NDIS plan personally. Join My Plan Support today.
Ratings & reviews
Coverage & languages
Frequently asked questions
Is Plan Support NDIS registered?
Yes. Plan Support is registered with the NDIS Quality and Safeguards Commission as an approved plan management provider. You can verify their registration at the official NDIS provider finder.
How much does plan management through Plan Support cost?
By NDIS regulation, plan management fees are paid from a dedicated Improved Life Choices line item in your plan. You do not pay Plan Support directly — there is no out-of-pocket cost to participants.
Does Plan Support operate nationally?
Yes. Plan Support provides plan management services to NDIS participants across all Australian states and territories.
Can I switch to a different plan manager?
Yes. Switching plan managers is free and does not require an NDIS plan review. You can change at any time by providing written notice to your current provider, then signing with your new plan manager. Plan Support can assist with the transition process.
Questions to ask Plan Support
- Does this provider serve all of Australia, or only certain regions?
- How quickly are invoices usually processed? (Some managers pay in 2–3 days, others take 2–3 weeks.)
- Do they support Bengali, Dutch, Filipino or other preferred languages?
- Is there a dedicated contact person, or a shared inbox?
- Do they offer a client portal or app to track spending in real time?