Plan Pal
Trading name of EVER ASSIST PTY LTD
About Plan Pal
Plan Pal is here so you can make the most of your NDIS plan while we manage and budget your funds for you.
Coverage & languages
Frequently asked questions
Is Plan Pal NDIS registered?
Yes. Plan Pal is registered with the NDIS Quality and Safeguards Commission as an approved plan management provider. You can verify their registration at the official NDIS provider finder.
How much does plan management through Plan Pal cost?
By NDIS regulation, plan management fees are paid from a dedicated Improved Life Choices line item in your plan. You do not pay Plan Pal directly — there is no out-of-pocket cost to participants.
Does Plan Pal operate nationally?
Yes. Plan Pal provides plan management services to NDIS participants across all Australian states and territories.
Can I switch to a different plan manager?
Yes. Switching plan managers is free and does not require an NDIS plan review. You can change at any time by providing written notice to your current provider, then signing with your new plan manager. Plan Pal can assist with the transition process.
Questions to ask Plan Pal
- Does this provider serve all of Australia, or only certain regions?
- How quickly are invoices usually processed? (Some managers pay in 2–3 days, others take 2–3 weeks.)
- Do they support Fijian or other preferred languages?
- Is there a dedicated contact person, or a shared inbox?
- Do they offer a client portal or app to track spending in real time?