Trading name of PEOPLE'S FIRST CHOICE AUSTRALIA PTY LTD
NDIS RegisteredVICBrain Injury
Rating
★ 4.4
27 reviews
Payments
—
Not specified
Coverage
5 states
Multi-state coverage
Languages
—
Not specified
About PEOPLE'S FIRST CHOICE AUSTRALIA
Updated 24 May 2026
PEOPLE'S FIRST CHOICE AUSTRALIA is an NDIS-registered plan management provider. They have been operating since 2017. They serve participants in NT, SA, TAS and 2 more. They have experience supporting participants with acquired brain injury. They hold a 4.4-star Google rating based on 27 reviews. In addition to plan management, they are registered to deliver 15 other NDIS support categories. Under NDIS regulations, plan management fees are paid from a dedicated line item in your plan — there is no out-of-pocket cost to participants.
Ratings & reviews
4.4 · 27 reviews
KnowledgeableSupportiveHighly recommended
★★★★★Manisha2025-12
Amazing service from PFCA! The staff are caring, respectful, and always go the extra mile. Their homes are well-maintained, clean, and welcoming. They have made a huge positive difference in the lives of participants and their families. Highly recommended!
★★★★★Rohan2026-02
At first, I thought PFCA would be like other companies, as we did not have good experiences in the past. Previous providers were often careless they would just come, pass the time, and leave without doing any meaningful activities or taking …
★★★★★usama2026-02
Great company with professional and punctual staff. They are always ready to help, even on short notice. I’ve had a very good experience over the past two years. Highly recommended.
Note: PEOPLE'S FIRST CHOICE AUSTRALIA is registered to deliver multiple NDIS support categories beyond plan management. Google reviews may reflect their broader range of services and are not specific to plan management.
Is PEOPLE'S FIRST CHOICE AUSTRALIA NDIS registered?+
Yes. PEOPLE'S FIRST CHOICE AUSTRALIA is registered with the NDIS Quality and Safeguards Commission as an approved plan management provider. You can verify their registration at the official NDIS provider finder.
How much does plan management through PEOPLE'S FIRST CHOICE AUSTRALIA cost?+
By NDIS regulation, plan management fees are paid from a dedicated Improved Life Choices line item in your plan. You do not pay PEOPLE'S FIRST CHOICE AUSTRALIA directly — there is no out-of-pocket cost to participants.
Does PEOPLE'S FIRST CHOICE AUSTRALIA operate in Victoria?+
PEOPLE'S FIRST CHOICE AUSTRALIA is based in Victoria. Most plan management is handled remotely via phone, email and online systems, so they can support participants across multiple locations.
Can I switch to a different plan manager?+
Yes. Switching plan managers is free and does not require an NDIS plan review. You can change at any time by providing written notice to your current provider, then signing with your new plan manager. PEOPLE'S FIRST CHOICE AUSTRALIA can assist with the transition process.
Questions to ask PEOPLE'S FIRST CHOICE AUSTRALIA
Does this provider serve Victoria, or only certain regions?
How quickly are invoices usually processed? (Some managers pay in 2–3 days, others take 2–3 weeks.)
Do they offer communication in your preferred language?
Is there a dedicated contact person, or a shared inbox?
Do they offer a client portal or app to track spending in real time?