Pathways to Care
Trading name of PATHWAYS TO CARE PTY LTD
About Pathways to Care
Pathways to Care provide a highly-responsive NDIS Plan Management service Australia-wide. Access the easy-to-use dashboard with complete oversight of your NDIS plan, budget and invoices from registered and non-registered providers. Switch plan managers or sign up today with no waitlists
Key features
- Fast invoice and reimbursement processing
- Provider liaison to prevent payment delays
- Real-time dashboard desktop/mobile
- Expert guidance on plan utilization
- Time savings
Ratings & reviews
Coverage & languages
Frequently asked questions
Is Pathways to Care NDIS registered?
Yes. Pathways to Care is registered with the NDIS Quality and Safeguards Commission as an approved plan management provider. You can verify their registration at the official NDIS provider finder.
How much does plan management through Pathways to Care cost?
By NDIS regulation, plan management fees are paid from a dedicated Improved Life Choices line item in your plan. You do not pay Pathways to Care directly — there is no out-of-pocket cost to participants.
Does Pathways to Care operate nationally?
Yes. Pathways to Care provides plan management services to NDIS participants across all Australian states and territories.
Can I switch to a different plan manager?
Yes. Switching plan managers is free and does not require an NDIS plan review. You can change at any time by providing written notice to your current provider, then signing with your new plan manager. Pathways to Care can assist with the transition process.
Questions to ask Pathways to Care
- Does this provider serve all of Australia, or only certain regions?
- How quickly are invoices usually processed? (Some managers pay in 2–3 days, others take 2–3 weeks.)
- Do they offer communication in your preferred language?
- Is there a dedicated contact person, or a shared inbox?
- Do they offer a client portal or app to track spending in real time?