MY PLANNER
Trading name of Goreto Pty Ltd
About MY PLANNER
Welcome to MY PLANNER Plan manager you can rely on Enquire Now Cleaning, Gardening and Transportation ENQUIRE NOW Plan Management We manage all NDIS plans. We provide you a better option to optimise your choice and control to choose your service provider. We ensure timely payment of the invoices. Domestic Cleaning We'll arrange cleaning services
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Frequently asked questions
Is MY PLANNER NDIS registered?
Yes. MY PLANNER is registered with the NDIS Quality and Safeguards Commission as an approved plan management provider. You can verify their registration at the official NDIS provider finder.
How much does plan management through MY PLANNER cost?
By NDIS regulation, plan management fees are paid from a dedicated Improved Life Choices line item in your plan. You do not pay MY PLANNER directly — there is no out-of-pocket cost to participants.
Does MY PLANNER operate in Victoria?
MY PLANNER is based in Victoria. Most plan management is handled remotely via phone, email and online systems, so they can support participants across multiple locations.
Can I switch to a different plan manager?
Yes. Switching plan managers is free and does not require an NDIS plan review. You can change at any time by providing written notice to your current provider, then signing with your new plan manager. MY PLANNER can assist with the transition process.
Questions to ask MY PLANNER
- Does this provider serve Victoria, or only certain regions?
- How quickly are invoices usually processed? (Some managers pay in 2–3 days, others take 2–3 weeks.)
- Do they offer communication in your preferred language?
- Is there a dedicated contact person, or a shared inbox?
- Do they offer a client portal or app to track spending in real time?