MY NAVIGATOR
Trading name of PROVIDER CHOICE PLAN MANAGEMENT PTY LTD
About MY NAVIGATOR
Australia's largest independent plan management provider. We pay providers fast, track budgets & simplify funding, without admin headaches. 100% funded by NDIS.
Coverage & languages
Frequently asked questions
Is MY NAVIGATOR NDIS registered?
Yes. MY NAVIGATOR is registered with the NDIS Quality and Safeguards Commission as an approved plan management provider. You can verify their registration at the official NDIS provider finder.
How much does plan management through MY NAVIGATOR cost?
By NDIS regulation, plan management fees are paid from a dedicated Improved Life Choices line item in your plan. You do not pay MY NAVIGATOR directly — there is no out-of-pocket cost to participants.
Does MY NAVIGATOR operate nationally?
Yes. MY NAVIGATOR provides plan management services to NDIS participants across all Australian states and territories.
Can I switch to a different plan manager?
Yes. Switching plan managers is free and does not require an NDIS plan review. You can change at any time by providing written notice to your current provider, then signing with your new plan manager. MY NAVIGATOR can assist with the transition process.
Questions to ask MY NAVIGATOR
- Does this provider serve all of Australia, or only certain regions?
- How quickly are invoices usually processed? (Some managers pay in 2–3 days, others take 2–3 weeks.)
- Do they support Dari, French, Polish or other preferred languages?
- Is there a dedicated contact person, or a shared inbox?
- Do they offer a client portal or app to track spending in real time?