About My Guardian Services Pty Ltd
Updated 24 May 2026
My Guardian Services Pty Ltd is an NDIS-registered plan management provider. They have been operating since 2022. They serve participants in ACT, NSW, NT and 3 more. They hold a 4.8-star Google rating based on 150 reviews. In addition to plan management, they are registered to deliver 19 other NDIS support categories. Under NDIS regulations, plan management fees are paid from a dedicated line item in your plan — there is no out-of-pocket cost to participants.
In their words
My Guardian is a compassionate aged and disability care service provider offering personalised home and community support services.
Our family is so glad that we decided to reach out for help from My Guardian. We have been very happy with the support provided. The team are constantly checking in to see if everything is running smoothly and if they can do anything to help. A very professional, caring and exceptional team! Thankyo
★★★★★Vipulanandan2026-03
Selection and provision of quality Aged Care - myGuardian
I made the right decision in selecting myGuardian as my Aged Care provider. In my experience the staff are easy to contact, interact and communicate with. …
★★★★★Liza2025-12
The best care providers we’ve worked with. The staff are kind, caring and helpful . The level of support Sophia has received by her support coordinators was exceptional during very stressful times.Highly recommended!
Note: My Guardian Services Pty Ltd is registered to deliver multiple NDIS support categories beyond plan management. Google reviews may reflect their broader range of services and are not specific to plan management.
Yes. My Guardian Services Pty Ltd is registered with the NDIS Quality and Safeguards Commission as an approved plan management provider. You can verify their registration at the official NDIS provider finder.
How much does plan management through My Guardian Services Pty Ltd cost?+
By NDIS regulation, plan management fees are paid from a dedicated Improved Life Choices line item in your plan. You do not pay My Guardian Services Pty Ltd directly — there is no out-of-pocket cost to participants.
Does My Guardian Services Pty Ltd operate in New South Wales?+
My Guardian Services Pty Ltd is based in New South Wales. Most plan management is handled remotely via phone, email and online systems, so they can support participants across multiple locations.
Can I switch to a different plan manager?+
Yes. Switching plan managers is free and does not require an NDIS plan review. You can change at any time by providing written notice to your current provider, then signing with your new plan manager. My Guardian Services Pty Ltd can assist with the transition process.
Questions to ask My Guardian Services Pty Ltd
Does this provider serve New South Wales, or only certain regions?
How quickly are invoices usually processed? (Some managers pay in 2–3 days, others take 2–3 weeks.)
Do they offer communication in your preferred language?
Is there a dedicated contact person, or a shared inbox?
Do they offer a client portal or app to track spending in real time?