MCT Care
Trading name of MACARTHUR COMMUNITY TOTAL CARE PTY LTD
About MCT Care
Discover the best NDIS provider in Australia for reliable disability services. Experience top-quality support for your needs today.
Ratings & reviews
Note: MCT Care is registered to deliver multiple NDIS support categories beyond plan management. Google reviews may reflect their broader range of services and are not specific to plan management.
Coverage & languages
Frequently asked questions
Is MCT Care NDIS registered?
Yes. MCT Care is registered with the NDIS Quality and Safeguards Commission as an approved plan management provider. You can verify their registration at the official NDIS provider finder.
How much does plan management through MCT Care cost?
By NDIS regulation, plan management fees are paid from a dedicated Improved Life Choices line item in your plan. You do not pay MCT Care directly — there is no out-of-pocket cost to participants.
Does MCT Care operate in New South Wales?
MCT Care is based in New South Wales. Most plan management is handled remotely via phone, email and online systems, so they can support participants across multiple locations.
Can I switch to a different plan manager?
Yes. Switching plan managers is free and does not require an NDIS plan review. You can change at any time by providing written notice to your current provider, then signing with your new plan manager. MCT Care can assist with the transition process.
Questions to ask MCT Care
- Does this provider serve New South Wales, or only certain regions?
- How quickly are invoices usually processed? (Some managers pay in 2–3 days, others take 2–3 weeks.)
- Do they support Fijian or other preferred languages?
- Is there a dedicated contact person, or a shared inbox?
- Do they offer a client portal or app to track spending in real time?