Mapple Care
Trading name of OCEANIA COLLEGE PTY LTD
About Mapple Care
NDIS Registered Disability Services Provider, Plan Manager, and Support Coordinator The perfect fit for you Explore our services Mapple Care Mapple Care was founded with the aim of providing a highly personalised specialist care service to the differently abled, and older people, enabling them to continue to live independently in the comfort of their own […]
Coverage & languages
Frequently asked questions
Is Mapple Care NDIS registered?
Yes. Mapple Care is registered with the NDIS Quality and Safeguards Commission as an approved plan management provider. You can verify their registration at the official NDIS provider finder.
How much does plan management through Mapple Care cost?
By NDIS regulation, plan management fees are paid from a dedicated Improved Life Choices line item in your plan. You do not pay Mapple Care directly — there is no out-of-pocket cost to participants.
Does Mapple Care operate in Queensland?
Mapple Care is based in Queensland. Most plan management is handled remotely via phone, email and online systems, so they can support participants across multiple locations.
Can I switch to a different plan manager?
Yes. Switching plan managers is free and does not require an NDIS plan review. You can change at any time by providing written notice to your current provider, then signing with your new plan manager. Mapple Care can assist with the transition process.
Questions to ask Mapple Care
- Does this provider serve Queensland, or only certain regions?
- How quickly are invoices usually processed? (Some managers pay in 2–3 days, others take 2–3 weeks.)
- Do they offer communication in your preferred language?
- Is there a dedicated contact person, or a shared inbox?
- Do they offer a client portal or app to track spending in real time?