KONEX CARE
Trading name of Konex Care Pty Ltd
About KONEX CARE
Coverage & languages
Frequently asked questions
Is KONEX CARE NDIS registered?
Yes. KONEX CARE is registered with the NDIS Quality and Safeguards Commission as an approved plan management provider. You can verify their registration at the official NDIS provider finder.
How much does plan management through KONEX CARE cost?
By NDIS regulation, plan management fees are paid from a dedicated Improved Life Choices line item in your plan. You do not pay KONEX CARE directly — there is no out-of-pocket cost to participants.
Does KONEX CARE operate nationally?
Yes. KONEX CARE provides plan management services to NDIS participants across all Australian states and territories.
Can I switch to a different plan manager?
Yes. Switching plan managers is free and does not require an NDIS plan review. You can change at any time by providing written notice to your current provider, then signing with your new plan manager. KONEX CARE can assist with the transition process.
Questions to ask KONEX CARE
- Does this provider serve all of Australia, or only certain regions?
- How quickly are invoices usually processed? (Some managers pay in 2–3 days, others take 2–3 weeks.)
- Do they offer communication in your preferred language?
- Is there a dedicated contact person, or a shared inbox?
- Do they offer a client portal or app to track spending in real time?