Heed Vic is an NDIS-registered plan management provider. They have been operating since 2022. They accept participants across all states and territories. They hold a 5.0-star Google rating based on 8 reviews. In addition to plan management, they are registered to deliver 12 other NDIS support categories. Under NDIS regulations, plan management fees are paid from a dedicated line item in your plan — there is no out-of-pocket cost to participants.
In their words
Registered NDIS Provider Perth offering personalised care, daily support, and independent living services.
Ratings & reviews
5.0 · 8 reviews
KnowledgeableSupportive
★★★★★Pema2025-09
Heed WA delivers exceptional service with a strong commitment to empowering participants and upholding the values of dignity, inclusion, and respect. Their staff are highly professional, approachable, and supportive, ensuring that services …
★★★★★Libby2025-06
My cousin had moved to WA back in 2022, she wanted to start independently living and be closer to friends. One thing I constantly worried about was how she was going to do on her own, all her supports were back with us, and I didn't know …
★★★★★Rohan2025-06
They are one of the best service providers in WA. I had contacted them a couple of weeks back, and they were very courteous and caring and thoroughly explained all the services that they provide. They have now started my services and I'm very happy. I find the support workers to be trained, and I co
Note: Heed Vic is registered to deliver multiple NDIS support categories beyond plan management. Google reviews may reflect their broader range of services and are not specific to plan management.
Yes. Heed Vic is registered with the NDIS Quality and Safeguards Commission as an approved plan management provider. You can verify their registration at the official NDIS provider finder.
How much does plan management through Heed Vic cost?+
By NDIS regulation, plan management fees are paid from a dedicated Improved Life Choices line item in your plan. You do not pay Heed Vic directly — there is no out-of-pocket cost to participants.
Does Heed Vic operate nationally?+
Yes. Heed Vic provides plan management services to NDIS participants across all Australian states and territories.
Can I switch to a different plan manager?+
Yes. Switching plan managers is free and does not require an NDIS plan review. You can change at any time by providing written notice to your current provider, then signing with your new plan manager. Heed Vic can assist with the transition process.
Questions to ask Heed Vic
Does this provider serve all of Australia, or only certain regions?
How quickly are invoices usually processed? (Some managers pay in 2–3 days, others take 2–3 weeks.)
Do they offer communication in your preferred language?
Is there a dedicated contact person, or a shared inbox?
Do they offer a client portal or app to track spending in real time?