Fortune Connection Solutions
Trading name of Fortune Collection Solutions Pty Ltd
About Fortune Connection Solutions
Ratings & reviews
See all reviews on GoogleNote: Fortune Connection Solutions is registered to deliver multiple NDIS support categories beyond plan management. Google reviews may reflect their broader range of services and are not specific to plan management.
Coverage & languages
Frequently asked questions
Is Fortune Connection Solutions NDIS registered?
Yes. Fortune Connection Solutions is registered with the NDIS Quality and Safeguards Commission as an approved plan management provider. You can verify their registration at the official NDIS provider finder.
How much does plan management through Fortune Connection Solutions cost?
By NDIS regulation, plan management fees are paid from a dedicated Improved Life Choices line item in your plan. You do not pay Fortune Connection Solutions directly — there is no out-of-pocket cost to participants.
Does Fortune Connection Solutions operate in New South Wales?
Fortune Connection Solutions is based in New South Wales. Most plan management is handled remotely via phone, email and online systems, so they can support participants across multiple locations.
Can I switch to a different plan manager?
Yes. Switching plan managers is free and does not require an NDIS plan review. You can change at any time by providing written notice to your current provider, then signing with your new plan manager. Fortune Connection Solutions can assist with the transition process.
Questions to ask Fortune Connection Solutions
- Does this provider serve New South Wales, or only certain regions?
- How quickly are invoices usually processed? (Some managers pay in 2–3 days, others take 2–3 weeks.)
- Do they offer communication in your preferred language?
- Is there a dedicated contact person, or a shared inbox?
- Do they offer a client portal or app to track spending in real time?