First Choice Navigator
Trading name of FIRST CHOICE ALLIED HEALTH SERVICES PTY LTD
About First Choice Navigator
One on one NDIS plan management. Experienced team for help & support to understand your funding, pay providers, manage your budget & make your NDIS journey easier.
Coverage & languages
Frequently asked questions
Is First Choice Navigator NDIS registered?
Yes. First Choice Navigator is registered with the NDIS Quality and Safeguards Commission as an approved plan management provider. You can verify their registration at the official NDIS provider finder.
How much does plan management through First Choice Navigator cost?
By NDIS regulation, plan management fees are paid from a dedicated Improved Life Choices line item in your plan. You do not pay First Choice Navigator directly — there is no out-of-pocket cost to participants.
Does First Choice Navigator operate nationally?
Yes. First Choice Navigator provides plan management services to NDIS participants across all Australian states and territories.
Can I switch to a different plan manager?
Yes. Switching plan managers is free and does not require an NDIS plan review. You can change at any time by providing written notice to your current provider, then signing with your new plan manager. First Choice Navigator can assist with the transition process.
Questions to ask First Choice Navigator
- Does this provider serve all of Australia, or only certain regions?
- How quickly are invoices usually processed? (Some managers pay in 2–3 days, others take 2–3 weeks.)
- Do they support Dari, Italian, Portuguese or other preferred languages?
- Is there a dedicated contact person, or a shared inbox?
- Do they offer a client portal or app to track spending in real time?