Felicity Care
Trading name of FELICITY GROUP OF HOLISTIC CARE PTY LTD
About Felicity Care
Felicity Holistic Care supports you to live the life you want, providing a wide range of NDIS services to improve your quality of life.
Coverage & languages
Frequently asked questions
Is Felicity Care NDIS registered?
Yes. Felicity Care is registered with the NDIS Quality and Safeguards Commission as an approved plan management provider. You can verify their registration at the official NDIS provider finder.
How much does plan management through Felicity Care cost?
By NDIS regulation, plan management fees are paid from a dedicated Improved Life Choices line item in your plan. You do not pay Felicity Care directly — there is no out-of-pocket cost to participants.
Does Felicity Care operate in Victoria?
Felicity Care is based in Victoria. Most plan management is handled remotely via phone, email and online systems, so they can support participants across multiple locations.
Can I switch to a different plan manager?
Yes. Switching plan managers is free and does not require an NDIS plan review. You can change at any time by providing written notice to your current provider, then signing with your new plan manager. Felicity Care can assist with the transition process.
Questions to ask Felicity Care
- Does this provider serve Victoria, or only certain regions?
- How quickly are invoices usually processed? (Some managers pay in 2–3 days, others take 2–3 weeks.)
- Do they support Italian, Malay or other preferred languages?
- Is there a dedicated contact person, or a shared inbox?
- Do they offer a client portal or app to track spending in real time?