EK Healthcare
Trading name of GEM SERVICES GROUP PTY LTD
About EK Healthcare
Magnum Support Services - NDIS Registered Provider offering quality support services, household assistance, and care across Melbourne and Australia. Provider Number: 4050046544
Coverage & languages
Frequently asked questions
Is EK Healthcare NDIS registered?
Yes. EK Healthcare is registered with the NDIS Quality and Safeguards Commission as an approved plan management provider. You can verify their registration at the official NDIS provider finder.
How much does plan management through EK Healthcare cost?
By NDIS regulation, plan management fees are paid from a dedicated Improved Life Choices line item in your plan. You do not pay EK Healthcare directly — there is no out-of-pocket cost to participants.
Does EK Healthcare operate in Victoria?
EK Healthcare is based in Victoria. Most plan management is handled remotely via phone, email and online systems, so they can support participants across multiple locations.
Can I switch to a different plan manager?
Yes. Switching plan managers is free and does not require an NDIS plan review. You can change at any time by providing written notice to your current provider, then signing with your new plan manager. EK Healthcare can assist with the transition process.
Questions to ask EK Healthcare
- Does this provider serve Victoria, or only certain regions?
- How quickly are invoices usually processed? (Some managers pay in 2–3 days, others take 2–3 weeks.)
- Do they support Dutch, Gujarati, Oromo or other preferred languages?
- Is there a dedicated contact person, or a shared inbox?
- Do they offer a client portal or app to track spending in real time?