Distinctability Services
Trading name of VP ENTERPRISE HOLDINGS LTD
About Distinctability Services
We are a not-for-profit organization that is focused on providing Financial Intermediary services under "Improved Life Choice" for NDIS. Our goal is to provide personalised service to help support your choices under the NDIS
Coverage & languages
Frequently asked questions
Is Distinctability Services NDIS registered?
Yes. Distinctability Services is registered with the NDIS Quality and Safeguards Commission as an approved plan management provider. You can verify their registration at the official NDIS provider finder.
How much does plan management through Distinctability Services cost?
By NDIS regulation, plan management fees are paid from a dedicated Improved Life Choices line item in your plan. You do not pay Distinctability Services directly — there is no out-of-pocket cost to participants.
Does Distinctability Services operate nationally?
Yes. Distinctability Services provides plan management services to NDIS participants across all Australian states and territories.
Can I switch to a different plan manager?
Yes. Switching plan managers is free and does not require an NDIS plan review. You can change at any time by providing written notice to your current provider, then signing with your new plan manager. Distinctability Services can assist with the transition process.
Questions to ask Distinctability Services
- Does this provider serve all of Australia, or only certain regions?
- How quickly are invoices usually processed? (Some managers pay in 2–3 days, others take 2–3 weeks.)
- Do they offer communication in your preferred language?
- Is there a dedicated contact person, or a shared inbox?
- Do they offer a client portal or app to track spending in real time?