Disability Connect NSW
Trading name of OYSTER CARE PTY LTD
About Disability Connect NSW
Oyster Care: Your go-to Disability NDIS Provider for personalized support that truly makes a difference in lives.
Coverage & languages
Frequently asked questions
Is Disability Connect NSW NDIS registered?
Yes. Disability Connect NSW is registered with the NDIS Quality and Safeguards Commission as an approved plan management provider. You can verify their registration at the official NDIS provider finder.
How much does plan management through Disability Connect NSW cost?
By NDIS regulation, plan management fees are paid from a dedicated Improved Life Choices line item in your plan. You do not pay Disability Connect NSW directly — there is no out-of-pocket cost to participants.
Does Disability Connect NSW operate nationally?
Yes. Disability Connect NSW provides plan management services to NDIS participants across all Australian states and territories.
Can I switch to a different plan manager?
Yes. Switching plan managers is free and does not require an NDIS plan review. You can change at any time by providing written notice to your current provider, then signing with your new plan manager. Disability Connect NSW can assist with the transition process.
Questions to ask Disability Connect NSW
- Does this provider serve all of Australia, or only certain regions?
- How quickly are invoices usually processed? (Some managers pay in 2–3 days, others take 2–3 weeks.)
- Do they offer communication in your preferred language?
- Is there a dedicated contact person, or a shared inbox?
- Do they offer a client portal or app to track spending in real time?