About Deaf Services Queensland
Updated 24 May 2026
Deaf Services Queensland is an NDIS-registered plan management provider. They have been operating since 2006. They accept participants across all states and territories. Their team supports participants who speak Auslan. They have experience supporting participants with deaf and hard of hearing. They hold a 4.4-star Google rating based on 37 reviews. In addition to plan management, they are registered to deliver 14 other NDIS support categories. Under NDIS regulations, plan management fees are paid from a dedicated line item in your plan — there is no out-of-pocket cost to participants.
In their words
Auslan and sign language interpreting, training, and support for Deaf, deafblind, and hard of hearing Australians from Deaf Connect.
Ratings & reviews
4.4 · 37 reviews
★★★★★JAMAL2024-05
I am incredibly fortunate to have access to the invaluable support provided by Deaf Connect in Queensland. I am compelled to express my profound gratitude to Pauline, Jasmin, and Kim for their unwavering dedication and exceptional service …
★★☆☆☆Sarah2023-05
They don’t understand many things about different people. Had quite a bad experience with home and class lessons. So did my son. They make decisions about many people without even trying to find out the truth but I’ll give 2 stars since there is some good work.
★☆☆☆☆Taylor2026-03
Deaf connection Andrew green complain want owe money back Don’t wanted lose, I need ndia proof won’t let you inpeterot Andrew ew green C not understand communication to us Andrew green ver it rude
Note: Deaf Services Queensland is registered to deliver multiple NDIS support categories beyond plan management. Google reviews may reflect their broader range of services and are not specific to plan management.
Yes. Deaf Services Queensland is registered with the NDIS Quality and Safeguards Commission as an approved plan management provider. You can verify their registration at the official NDIS provider finder.
How much does plan management through Deaf Services Queensland cost?+
By NDIS regulation, plan management fees are paid from a dedicated Improved Life Choices line item in your plan. You do not pay Deaf Services Queensland directly — there is no out-of-pocket cost to participants.
Does Deaf Services Queensland operate nationally?+
Yes. Deaf Services Queensland provides plan management services to NDIS participants across all Australian states and territories.
Can I switch to a different plan manager?+
Yes. Switching plan managers is free and does not require an NDIS plan review. You can change at any time by providing written notice to your current provider, then signing with your new plan manager. Deaf Services Queensland can assist with the transition process.
Questions to ask Deaf Services Queensland
Does this provider serve all of Australia, or only certain regions?
How quickly are invoices usually processed? (Some managers pay in 2–3 days, others take 2–3 weeks.)
Do they support Auslan or other preferred languages?
Is there a dedicated contact person, or a shared inbox?
Do they offer a client portal or app to track spending in real time?