Custodia Plan Management
Trading name of CUSTODIA PLAN MANAGEMENT PTY LTD
About Custodia Plan Management
Custodia Plan Management Pty Ltd began through a deep understanding of the NDIS and finance sector, and a passion for making a difference. The business was specifically designed to meet the needs of those living with disability in our community.
Coverage & languages
Frequently asked questions
Is Custodia Plan Management NDIS registered?
Yes. Custodia Plan Management is registered with the NDIS Quality and Safeguards Commission as an approved plan management provider. You can verify their registration at the official NDIS provider finder.
How much does plan management through Custodia Plan Management cost?
By NDIS regulation, plan management fees are paid from a dedicated Improved Life Choices line item in your plan. You do not pay Custodia Plan Management directly — there is no out-of-pocket cost to participants.
Does Custodia Plan Management operate in Victoria?
Custodia Plan Management is based in Victoria. Most plan management is handled remotely via phone, email and online systems, so they can support participants across multiple locations.
Can I switch to a different plan manager?
Yes. Switching plan managers is free and does not require an NDIS plan review. You can change at any time by providing written notice to your current provider, then signing with your new plan manager. Custodia Plan Management can assist with the transition process.
Questions to ask Custodia Plan Management
- Does this provider serve Victoria, or only certain regions?
- How quickly are invoices usually processed? (Some managers pay in 2–3 days, others take 2–3 weeks.)
- Do they offer communication in your preferred language?
- Is there a dedicated contact person, or a shared inbox?
- Do they offer a client portal or app to track spending in real time?