Connect We Care
Trading name of The Trustee for We Care NSW Trust
About Connect We Care
We Care NSW and Matung Kunarr is an Aboriginal owned and operated business that has been providing NDIS, Mental Health, child and family services.
Coverage & languages
Frequently asked questions
Is Connect We Care NDIS registered?
Yes. Connect We Care is registered with the NDIS Quality and Safeguards Commission as an approved plan management provider. You can verify their registration at the official NDIS provider finder.
How much does plan management through Connect We Care cost?
By NDIS regulation, plan management fees are paid from a dedicated Improved Life Choices line item in your plan. You do not pay Connect We Care directly — there is no out-of-pocket cost to participants.
Does Connect We Care operate nationally?
Yes. Connect We Care provides plan management services to NDIS participants across all Australian states and territories.
Can I switch to a different plan manager?
Yes. Switching plan managers is free and does not require an NDIS plan review. You can change at any time by providing written notice to your current provider, then signing with your new plan manager. Connect We Care can assist with the transition process.
Questions to ask Connect We Care
- Does this provider serve all of Australia, or only certain regions?
- How quickly are invoices usually processed? (Some managers pay in 2–3 days, others take 2–3 weeks.)
- Do they offer communication in your preferred language?
- Is there a dedicated contact person, or a shared inbox?
- Do they offer a client portal or app to track spending in real time?