Community 1st Care Partners
Trading name of Harmony Plan Management Pty Ltd
About Community 1st Care Partners
We commit to providing you with1. You access your supports 2. Your providers send us your invoices. 3. We claim the amount payable from the NDIS. 4. We
Coverage & languages
Frequently asked questions
Is Community 1st Care Partners NDIS registered?
Yes. Community 1st Care Partners is registered with the NDIS Quality and Safeguards Commission as an approved plan management provider. You can verify their registration at the official NDIS provider finder.
How much does plan management through Community 1st Care Partners cost?
By NDIS regulation, plan management fees are paid from a dedicated Improved Life Choices line item in your plan. You do not pay Community 1st Care Partners directly — there is no out-of-pocket cost to participants.
Does Community 1st Care Partners operate in New South Wales?
Community 1st Care Partners is based in New South Wales. Most plan management is handled remotely via phone, email and online systems, so they can support participants across multiple locations.
Can I switch to a different plan manager?
Yes. Switching plan managers is free and does not require an NDIS plan review. You can change at any time by providing written notice to your current provider, then signing with your new plan manager. Community 1st Care Partners can assist with the transition process.
Questions to ask Community 1st Care Partners
- Does this provider serve New South Wales, or only certain regions?
- How quickly are invoices usually processed? (Some managers pay in 2–3 days, others take 2–3 weeks.)
- Do they offer communication in your preferred language?
- Is there a dedicated contact person, or a shared inbox?
- Do they offer a client portal or app to track spending in real time?