NDIS Plan Manager ·Victoria

Carer Solutions Australia Pty Ltd

NDIS Registered National
Rating
4.4
21 reviews
Payments
Not specified
Coverage
National
All 8 states & territories
Languages
Not specified

About Carer Solutions Australia Pty Ltd Updated 24 May 2026

Carer Solutions Australia Pty Ltd is an NDIS-registered plan management provider. They have been operating since 2011. They accept participants across all states and territories. They hold a 4.4-star Google rating based on 21 reviews. Under NDIS regulations, plan management fees are paid from a dedicated line item in your plan — there is no out-of-pocket cost to participants.
In their words
Directly employ
 people you already know and trust as
 your Support Workers. Personalised Plan Management where we know you by name not number.

Ratings & reviews 4.4 · 21 reviews

KnowledgeableSupportive
★★★★★ Ria 2023-05
Carer Solutions makes everything easy for us. Admin stuff and technical issues. The staff, yes the staff are just so friendly and always makes me smile, on the other end of the line. The minute they say “hello” just makes you feel very …
★★★★★ milk 2024-05
I would like to say a massive thank you to the Staff at Carer Solutions but a extra thank you to Steven who has assisted my self and my brother who i care for to set up his support workers. The NDIS is a very scary place and having a …
★☆☆☆☆ Meredith 2026-03
Extremely poor service for families with children with disabilities. Lots of gatekeeping and limited understanding of how NDIS goals and objectives can be met under an individual's plan. Not very knowledgeable, flexible or helpful.
See all reviews on Google

Coverage & languages

Frequently asked questions

Is Carer Solutions Australia Pty Ltd NDIS registered?

Yes. Carer Solutions Australia Pty Ltd is registered with the NDIS Quality and Safeguards Commission as an approved plan management provider. You can verify their registration at the official NDIS provider finder.

How much does plan management through Carer Solutions Australia Pty Ltd cost?

By NDIS regulation, plan management fees are paid from a dedicated Improved Life Choices line item in your plan. You do not pay Carer Solutions Australia Pty Ltd directly — there is no out-of-pocket cost to participants.

Does Carer Solutions Australia Pty Ltd operate nationally?

Yes. Carer Solutions Australia Pty Ltd provides plan management services to NDIS participants across all Australian states and territories.

Can I switch to a different plan manager?

Yes. Switching plan managers is free and does not require an NDIS plan review. You can change at any time by providing written notice to your current provider, then signing with your new plan manager. Carer Solutions Australia Pty Ltd can assist with the transition process.

Questions to ask Carer Solutions Australia Pty Ltd

  • Does this provider serve all of Australia, or only certain regions?
  • How quickly are invoices usually processed? (Some managers pay in 2–3 days, others take 2–3 weeks.)
  • Do they offer communication in your preferred language?
  • Is there a dedicated contact person, or a shared inbox?
  • Do they offer a client portal or app to track spending in real time?

Registration details

NDIS registration
Approved
Registered until
ABN
58 151 373 689
Entity type
Australian Private Company
ABR status
Active
GST registered from
2011-06-08
NDIS registration groups
Plan Management
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