Care Assure
Trading name of The Trustee for Kalculators IP Trust
About Care Assure
Care Assure is Here to Care, Disability Services Providers across SA, WA, VIC, NSW, QLD, TAS, and the ACT which Focuses on You!
Coverage & languages
Frequently asked questions
Is Care Assure NDIS registered?
Yes. Care Assure is registered with the NDIS Quality and Safeguards Commission as an approved plan management provider. You can verify their registration at the official NDIS provider finder.
How much does plan management through Care Assure cost?
By NDIS regulation, plan management fees are paid from a dedicated Improved Life Choices line item in your plan. You do not pay Care Assure directly — there is no out-of-pocket cost to participants.
Does Care Assure operate nationally?
Yes. Care Assure provides plan management services to NDIS participants across all Australian states and territories.
Can I switch to a different plan manager?
Yes. Switching plan managers is free and does not require an NDIS plan review. You can change at any time by providing written notice to your current provider, then signing with your new plan manager. Care Assure can assist with the transition process.
Questions to ask Care Assure
- Does this provider serve all of Australia, or only certain regions?
- How quickly are invoices usually processed? (Some managers pay in 2–3 days, others take 2–3 weeks.)
- Do they offer communication in your preferred language?
- Is there a dedicated contact person, or a shared inbox?
- Do they offer a client portal or app to track spending in real time?