Big Promo
Trading name of Big Promo Pty Ltd
About Big Promo
Experienced accounting technician and registered BAS agent, providing bookkeeping services for business and NDIS plan management services for NDIS participants.
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Frequently asked questions
Is Big Promo NDIS registered?
Yes. Big Promo is registered with the NDIS Quality and Safeguards Commission as an approved plan management provider. You can verify their registration at the official NDIS provider finder.
How much does plan management through Big Promo cost?
By NDIS regulation, plan management fees are paid from a dedicated Improved Life Choices line item in your plan. You do not pay Big Promo directly — there is no out-of-pocket cost to participants.
Does Big Promo operate nationally?
Yes. Big Promo provides plan management services to NDIS participants across all Australian states and territories.
Can I switch to a different plan manager?
Yes. Switching plan managers is free and does not require an NDIS plan review. You can change at any time by providing written notice to your current provider, then signing with your new plan manager. Big Promo can assist with the transition process.
Questions to ask Big Promo
- Does this provider serve all of Australia, or only certain regions?
- How quickly are invoices usually processed? (Some managers pay in 2–3 days, others take 2–3 weeks.)
- Do they offer communication in your preferred language?
- Is there a dedicated contact person, or a shared inbox?
- Do they offer a client portal or app to track spending in real time?