Benchmark Care
Trading name of EZY MEDIA GROUP PTY LTD
About Benchmark Care
Optimum Plan Management is a Melbourne based NDIS Plan Manager with office in Clayton. We support NDIS participants in Australia through every step. Easy Sign Up Process. Fast Payments. Call us today 1300 607 404.
Ratings & reviews
Coverage & languages
Frequently asked questions
Is Benchmark Care NDIS registered?
Yes. Benchmark Care is registered with the NDIS Quality and Safeguards Commission as an approved plan management provider. You can verify their registration at the official NDIS provider finder.
How much does plan management through Benchmark Care cost?
By NDIS regulation, plan management fees are paid from a dedicated Improved Life Choices line item in your plan. You do not pay Benchmark Care directly — there is no out-of-pocket cost to participants.
Does Benchmark Care operate nationally?
Yes. Benchmark Care provides plan management services to NDIS participants across all Australian states and territories.
Can I switch to a different plan manager?
Yes. Switching plan managers is free and does not require an NDIS plan review. You can change at any time by providing written notice to your current provider, then signing with your new plan manager. Benchmark Care can assist with the transition process.
Questions to ask Benchmark Care
- Does this provider serve all of Australia, or only certain regions?
- How quickly are invoices usually processed? (Some managers pay in 2–3 days, others take 2–3 weeks.)
- Do they support French, German, Hindi or other preferred languages?
- Is there a dedicated contact person, or a shared inbox?
- Do they offer a client portal or app to track spending in real time?