BackPocket System
Trading name of Big Boss Group Pty Ltd
About BackPocket System
BigBoss Group is a business services family-owned Australian company. We create sustainable businesses for our members (called “big boss business owners”). There are currently 4 divisions under the umbrella of BigBoss Group. These divisions are Cleaning, Accounting, Information Technology and Digital Marketing. Our goal is to grow 10 Divisions in 5 years both locally and globally.
Coverage & languages
Frequently asked questions
Is BackPocket System NDIS registered?
Yes. BackPocket System is registered with the NDIS Quality and Safeguards Commission as an approved plan management provider. You can verify their registration at the official NDIS provider finder.
How much does plan management through BackPocket System cost?
By NDIS regulation, plan management fees are paid from a dedicated Improved Life Choices line item in your plan. You do not pay BackPocket System directly — there is no out-of-pocket cost to participants.
Does BackPocket System operate nationally?
Yes. BackPocket System provides plan management services to NDIS participants across all Australian states and territories.
Can I switch to a different plan manager?
Yes. Switching plan managers is free and does not require an NDIS plan review. You can change at any time by providing written notice to your current provider, then signing with your new plan manager. BackPocket System can assist with the transition process.
Questions to ask BackPocket System
- Does this provider serve all of Australia, or only certain regions?
- How quickly are invoices usually processed? (Some managers pay in 2–3 days, others take 2–3 weeks.)
- Do they offer communication in your preferred language?
- Is there a dedicated contact person, or a shared inbox?
- Do they offer a client portal or app to track spending in real time?