AIM Care Support Services
Trading name of Possum View Enterprises Pty. Ltd.
About AIM Care Support Services
My Plan Matters with AIM Plan Managers -Your NDIS Partner in NDIS Plan Management
Coverage & languages
Frequently asked questions
Is AIM Care Support Services NDIS registered?
Yes. AIM Care Support Services is registered with the NDIS Quality and Safeguards Commission as an approved plan management provider. You can verify their registration at the official NDIS provider finder.
How much does plan management through AIM Care Support Services cost?
By NDIS regulation, plan management fees are paid from a dedicated Improved Life Choices line item in your plan. You do not pay AIM Care Support Services directly — there is no out-of-pocket cost to participants.
Does AIM Care Support Services operate in South Australia?
AIM Care Support Services is based in South Australia. Most plan management is handled remotely via phone, email and online systems, so they can support participants across multiple locations.
Can I switch to a different plan manager?
Yes. Switching plan managers is free and does not require an NDIS plan review. You can change at any time by providing written notice to your current provider, then signing with your new plan manager. AIM Care Support Services can assist with the transition process.
Questions to ask AIM Care Support Services
- Does this provider serve South Australia, or only certain regions?
- How quickly are invoices usually processed? (Some managers pay in 2–3 days, others take 2–3 weeks.)
- Do they support Tamil or other preferred languages?
- Is there a dedicated contact person, or a shared inbox?
- Do they offer a client portal or app to track spending in real time?