#1 THE HELPERS
Trading name of Rsa Accounting Pty Ltd
About #1 THE HELPERS
Learn More Discover The Helpers: Your Trusted NDIS Partner At The Helpers, we are dedicated to simplifying the NDIS journey for individuals with disabilities and their families. Our compassionate team […]
Coverage & languages
Frequently asked questions
Is #1 THE HELPERS NDIS registered?
Yes. #1 THE HELPERS is registered with the NDIS Quality and Safeguards Commission as an approved plan management provider. You can verify their registration at the official NDIS provider finder.
How much does plan management through #1 THE HELPERS cost?
By NDIS regulation, plan management fees are paid from a dedicated Improved Life Choices line item in your plan. You do not pay #1 THE HELPERS directly — there is no out-of-pocket cost to participants.
Does #1 THE HELPERS operate in New South Wales?
#1 THE HELPERS is based in New South Wales. Most plan management is handled remotely via phone, email and online systems, so they can support participants across multiple locations.
Can I switch to a different plan manager?
Yes. Switching plan managers is free and does not require an NDIS plan review. You can change at any time by providing written notice to your current provider, then signing with your new plan manager. #1 THE HELPERS can assist with the transition process.
Questions to ask #1 THE HELPERS
- Does this provider serve New South Wales, or only certain regions?
- How quickly are invoices usually processed? (Some managers pay in 2–3 days, others take 2–3 weeks.)
- Do they offer communication in your preferred language?
- Is there a dedicated contact person, or a shared inbox?
- Do they offer a client portal or app to track spending in real time?