Virtually Vanessa
Trading name of NAYLOR, VANESSA ROSE
About Virtually Vanessa
Virtually Vanessa can give you more time to focus on your business. We can assist you by providing flexible and efficient remote support and bookkeeping services. Contact us today.
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Frequently asked questions
Is Virtually Vanessa NDIS registered?
Yes. Virtually Vanessa is registered with the NDIS Quality and Safeguards Commission as an approved plan management provider. You can verify their registration at the official NDIS provider finder.
How much does plan management through Virtually Vanessa cost?
By NDIS regulation, plan management fees are paid from a dedicated Improved Life Choices line item in your plan. You do not pay Virtually Vanessa directly — there is no out-of-pocket cost to participants.
Does Virtually Vanessa operate in Queensland?
Virtually Vanessa is based in Queensland. Most plan management is handled remotely via phone, email and online systems, so they can support participants across multiple locations.
Can I switch to a different plan manager?
Yes. Switching plan managers is free and does not require an NDIS plan review. You can change at any time by providing written notice to your current provider, then signing with your new plan manager. Virtually Vanessa can assist with the transition process.
Questions to ask Virtually Vanessa
- Does this provider serve Queensland, or only certain regions?
- How quickly are invoices usually processed? (Some managers pay in 2–3 days, others take 2–3 weeks.)
- Do they offer communication in your preferred language?
- Is there a dedicated contact person, or a shared inbox?
- Do they offer a client portal or app to track spending in real time?