NDIS Plan Manager ·Queensland

Trueplan Management Pty Ltd

NDIS Registered National Same-day payments
Rating
5.0
10 reviews
Payments
Same-day
Invoice processing
Coverage
National
All 8 states & territories
Languages
Not specified

About Trueplan Management Pty Ltd Updated 24 May 2026

Trueplan Management Pty Ltd is an NDIS-registered plan management provider. They have been operating since 2022. They accept participants across all states and territories. They process invoices on the same day they are received. They hold a 5.0-star Google rating based on 10 reviews. Under NDIS regulations, plan management fees are paid from a dedicated line item in your plan — there is no out-of-pocket cost to participants.
In their words
Looking for a trusted NDIS plan manager near you? TruePlan Management offers same-day invoice processing, personalised 1:1 support, and fast, friendly service — with zero cost to participants. Family-owned, no call centres, and here when you need us.

Ratings & reviews 5.0 · 10 reviews

KnowledgeableSupportive
★★★★★ Chloe 2026-01
As a service provider, we have found True Plan to be very easy to work with. They communicate with you, keep you informed and very prompt at processing payments. We had a recent experience where the NDIA requested further information for a …
★★★★★ Amy 2025-11
I love that TruePlan Management are a family run business, with lived experience of navigating the NDIS. They offer 1:1 personalised support - you aren't just a number to them! Thank you James, for providing plan management services with genuine care. 🙏🙏🙏 …
★★★★★ Jonathan 2025-10
James is great to work with and has the world of knowledge. He is fast, very caring and I can 100% recommend him.
See all reviews on Google

Coverage & languages

Frequently asked questions

Is Trueplan Management Pty Ltd NDIS registered?

Yes. Trueplan Management Pty Ltd is registered with the NDIS Quality and Safeguards Commission as an approved plan management provider. You can verify their registration at the official NDIS provider finder.

How much does plan management through Trueplan Management Pty Ltd cost?

By NDIS regulation, plan management fees are paid from a dedicated Improved Life Choices line item in your plan. You do not pay Trueplan Management Pty Ltd directly — there is no out-of-pocket cost to participants.

Does Trueplan Management Pty Ltd operate nationally?

Yes. Trueplan Management Pty Ltd provides plan management services to NDIS participants across all Australian states and territories.

Can I switch to a different plan manager?

Yes. Switching plan managers is free and does not require an NDIS plan review. You can change at any time by providing written notice to your current provider, then signing with your new plan manager. Trueplan Management Pty Ltd can assist with the transition process.

Questions to ask Trueplan Management Pty Ltd

  • Does this provider serve all of Australia, or only certain regions?
  • How quickly are invoices usually processed? (Some managers pay in 2–3 days, others take 2–3 weeks.)
  • Do they offer communication in your preferred language?
  • Is there a dedicated contact person, or a shared inbox?
  • Do they offer a client portal or app to track spending in real time?

Registration details

NDIS registration
Approved
Registered until
ABN
84 662 766 092
Entity type
Australian Private Company
ABR status
Active
GST registered from
2022-09-29
NDIS registration groups
Plan Management
Call Visit website