The Trusted Plan Managers
Trading name of TRUSTED PLAN MANAGERS PTY LTD
About The Trusted Plan Managers
Frequently asked questions
Is The Trusted Plan Managers NDIS registered?
Yes. The Trusted Plan Managers is registered with the NDIS Quality and Safeguards Commission as an approved plan management provider. You can verify their registration at the official NDIS provider finder.
How much does plan management through The Trusted Plan Managers cost?
By NDIS regulation, plan management fees are paid from a dedicated Improved Life Choices line item in your plan. You do not pay The Trusted Plan Managers directly — there is no out-of-pocket cost to participants.
Can I switch to a different plan manager?
Yes. Switching plan managers is free and does not require an NDIS plan review. You can change at any time by providing written notice to your current provider, then signing with your new plan manager. The Trusted Plan Managers can assist with the transition process.
Questions to ask The Trusted Plan Managers
- Does this provider serve your area, or only certain regions?
- How quickly are invoices usually processed? (Some managers pay in 2–3 days, others take 2–3 weeks.)
- Do they offer communication in your preferred language?
- Is there a dedicated contact person, or a shared inbox?
- Do they offer a client portal or app to track spending in real time?